Privacy & supportSelah

Privacy Policy

Your information deserves care. This policy explains what Selah processes, who can access it, and how to contact us about your rights.

Who is responsible

Selah is operated by Adam Redshaw in the United Kingdom. For privacy questions, contact Adam@boogiedownbingo.co.uk or use our member inquiry form.

Information we process

We store account details needed for sign-in, including your email address and account preferences; conversations with Selah; journal entries, prayers and study plans you save; and inquiry details you choose to send. Technical services also process information needed to operate and secure the app. Aggregate visit and sign-up counts help the operator understand usage.

Your reflections may reveal religious beliefs, health information or other sensitive information. Share only what you are comfortable having processed; avoid including other people’s personal details.

Why information is used

Account information supports sign-in, verification and account recovery. Saved content lets you return to your conversations, plans and journal. Selected messages and relevant context are processed by an AI service to produce replies. Inquiry details are used to respond to the request you submit, not for marketing.

We use information as needed to provide the service you request, maintain its security, answer inquiries and meet applicable legal obligations. The appropriate lawful basis depends on the activity. Handling sensitive information requires additional safeguards under UK data protection law; contact the operator before submitting information if you have concerns.

Who can see your information

Other members cannot read your private content through Selah. Sign-up analytics shows the operator counts, not conversations or journal entries. However, the operator can see registered email addresses in administrative account records.

Email addresses are not sold or used for marketing. They are used for account operations and, when you contact us, to answer your inquiry. Necessary service providers process account information to operate the service; this is not a promise that no provider ever handles your email.

Your content is stored by Lovable Cloud. Chat messages and selected context are sent to an AI service. Your content is not end-to-end encrypted; authorised storage administrators may technically access it. The operator commits not to browse your private conversations, prayers or journal. An inquiry you deliberately submit is visible to the operator.

Storage, service providers and international processing

Cloud and AI providers may process information outside the UK. Applicable data protection rules require appropriate safeguards for restricted international transfers. Contact us for information about the providers and safeguards relevant to your request; this policy does not claim a UK-only storage location.

Account sessions and saved preferences use browser storage so sign-in and the app can work. Facebook and sign-in providers have their own privacy policies; joining the Facebook group is optional and separate from your private Selah content.

Retention and deletion

Saved content remains available so you can return to it. You can edit journal notes and delete study plans in the app. For account deletion, deletion of other content, or a copy of your information, send a privacy request. There is no automatic account deletion button at present.

Some information may need to remain for security, legal obligations or provider backup processes. We do not promise immediate erasure from every backup or a fixed retention period that has not been verified.

Your rights and complaints

Depending on the circumstances, UK data protection law gives you rights to access, correct or erase information, restrict or object to processing, and obtain a portable copy. Where processing relies on consent, you may withdraw it. Rights have legal exceptions and we may need to verify your identity before acting.

Contact Adam Redshaw using the email above or the inquiry form. You may also complain to the UK Information Commissioner’s Office at ico.org.uk.

Policy updates

We may update this policy as Selah changes. Material changes should be communicated through the app or another appropriate channel. You can always return to this page from Privacy & support.